Privacy Policy
Zint Privacy Notice.
Thank you for choosing to be part of our community at Zint Technology Limited (“Company”, “we”, “us”, “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information please contact us at info@zint.io. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it under Data Protection Laws such as the UK GDPR and EU GDPR.
This privacy notice applies to information collected through our Services which as described above, includes our Website as well as any related services, sales, marketing or events
Controller for personal data.
A controller is a person or organisation who alone or jointly determines the purposes for which and the way any personal data is or is likely to be processed. We are the controller of your personal data unless we notify you otherwise for the purpose of this website and where we directly engage with you.
Scope.
This privacy notice applies to the processing of personal data by us in connection with any:
- Our customers who signup to our services.
- Our suppliers who may provide us with products and services to enable us to deliver our services.
- Visitors and Prospective Customers: Where you are a visitor including prospective customers on our website.
- “Key People”information contained in our Reports for our customers where a profile of an individual is referred to as Key People.
Types of personal data.
Personal data or personal information means any information about an individual from which that person can be identified. It does not include data where the identity has been removed. This is known as anonymised data. Anonymised data falls outside the scope of Data Protection Laws.
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together:
- Identity Data includes first name, last name, username or similar identifier and title.
- Contact Data includes billing address, delivery address, email address and telephone numbers.
- Financial Data includes bank account and payment card details.
- Transaction Data includes details about payments to and from you and other details for the provision of services you have purchased from us.
- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website.
- Profile Data includes your username and password, searches made by you, your ratings and comments, preferences, feedback and survey responses.
- Usage Data includes information about how you use our website and services.
- Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
Depending on your relationship with us we may process the categories of data above and categories of personal data specific to you. Please see below on how we may process your personal data depending on our processing activities and the lawful basis for doing so.
How we collect your personal data.
Directly from you: You give us your personal data in your direct interactions with us. Such personal data includes Identity Data, Contact Data, Financial Data, Profile Data, Usage Data, Technical Data, Marketing and Communications Data (i) by filling in forms on our website (ii) by leaving ratings and comments (iii) by corresponding with us by email or post (iv) by calling us over the telephone.
Third-party sources: We may receive Identity Data and Contact Data about you from third parties when:
- we provide our services or other parties send us your personal data to enable the provision of those service from us.
- you provide your personal data to a third party for the purpose of sharing it with us
If you choose to link your account with us to a third-party account such as your Google or Microsoft account, we use the information you allowed us to collect from those third parties to facilitate account creation and log on process for the performance of the contract.
Necessary for our legitimate interests
Necessary for our legitimate interests i.e., to recover debts due to us
Supplier Processing Information.
Necessary for our legitimate interests so that we are able to get in touch with our queries, issues and concerns
Website Visitor and Prospective Customer Processing Information.
Necessary to comply with a legal obligation
Note: Where applicable consent will be used for data analytics obtained through cookies or similar technologies. See our cookies notice.
Key People Processing Information.
Our Reports to our customers contain personal data of Key People from their respective organisation of work. This information is obtained via publicly available sources such as Companies House (UK), from the company website where you may have a profile and/or your LinkedIn URL where one is provided via your organisation’s website.
The type of information contained in our Report which can contain information about you includes: Full name, Job Title, Month and Year ofAppointment as a Director/Person of Significant Control/Shareholder and duration as a Director/Person of Significant Control/Shareholder. Zint does not make inferences to formulate opinions on the personal data gathered with other information held to make inferences about you.
Even though we do not deal directly with you as a Key People we respect your data subject rights and provide the same rights to you under Data Protection Laws. Please see section on Data Subject Rights.
For Customer - Account Information.
If you would at any time like to review or change the information in your account or terminate your account, you can: contact us using the contact information provided. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, retain backups, assist with any investigations, enforce our Terms of Use and/or comply with applicable legal requirements.
Marketing Communications.
We may send you marketing communication. You have the right to object to processing of your personal data for direct marketing purposes. You can unsubscribe from receiving marketing communications from us by using the unsubscribe methods contained in communications we send to you or by contacting us. See Contact us.
Where you opt out of receiving marketing communications this will not apply to personal data provided to us as a result of registering for or using our service, your service experience or other interactions with this website.
Disclosure of Personal Data.
We only share information with the following categories of third parties.
- Internally: Your personal data will be used by our employees and contractors who are working on providing your services to you on a need-to-know basis.
- Suppliers: This would include service providers who support our business including IT and communication suppliers, Cloud Service Providers, Data Storage Service Providers, Finance & Accounting Tools, Performance Monitoring Tools, Product Engineering & Design Tools, User Account Registration & Authentication Services and Website Hosting Service Providers.
- Professional advisers: This would include lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
- Payment Service Intermediaries: These providers help facilitate payment to us.
- Law enforcement bodies, regulators and other authorities: This is to comply with our legal requirements or adhere to good practices.
- Advertising networks and analytics service providers: This is to support and display ads on our website and other social media tools.
- Context of sale: This is in the context of the acquisition or transfer of any part of our business orin connection with the business reorganisation. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.
- Other Users: When you share personal information for example, by posting comments, contributions or other content to the Website or otherwise interact with public areas of the Website, such personal information may be viewed by all users and may be publicly made available outside the Website in perpetuity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our website and view your profile.
International Data Transfers.
We may transfer and process your personal data outside of the United Kingdom (UK)/European Union (EU) to countries where data protection laws are less stringent than those in the UK/EU. When we transfer your personal data outside of the UK/ EU we only do so to entities that offer our users the same level of data protection as that afforded by the UK Data Protection Act 2018, UK GDPR and the EU GDPR.
- We will only transfer your personal information to countries that have been deemed to provide an adequate level of protection for personal information; or
- We will use specific contracts approved for use in the UK or EU which give personal information the same protection it has in the UK/EU. For example, the use of Article 46 UK and EU GDPR safeguard mechanisms to transfer personal data endorsed by the UK Government or European Commission.
For other countries we will use local law guidance to ensure personal data is transferred securely where there is a requirement in law to do so.
To find out more about the transfer mechanism used please contact us.
Retention.
We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law. We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law such as tax, accounting or other legal requirements.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information or if this is not possible for example, because your personal information has been stored in backup archives then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Data Security.
We protect your personal information through a system of organisational and technical security measures.
We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.
Minors.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Website. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at info@zint.io.
Data Subject Rights.
Under certain circumstances, you have rights under Data Protection Laws. Not all rights are absolute and depending on where you are located, not all rights are given to you. You can:
- Request access to your personal data: This is known as a "data subject access request" and enables you to receive a copy of the personal data we hold about you.
- Request correction of your personal data: This enables you to have any incomplete or inaccurate information we hold about you corrected.
- Request erasure of your personal data: This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. Note: We may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you at the time of your request.
- Object to processing of your personal data: This is where we are processing your personal data based on a legitimate interest or those of a third party and you may challenge this. However, we may be entitled to continue processing your information based on our legitimate interests or where this is relevant to any legal claims. See also: Marketing communications.
- Request restriction of processing your personal information: This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the information's accuracy (b) where our use of the information is unlawful but you do not want us to erase it (c) where you need us to hold the information even if we no longer require it as you need it to establish, exercise or defend legal claims or (d) you have objected to our use of your information but we need to verify whether we have overriding legitimate grounds to use it.
- Request transfer of your personal information (“data portability”): This is where in some circumstances we will provide to you or a third party you have chosen your personal data in a structured, commonly used, machine-readable format.
- Right to withdraw consent: This is where we are relying on consent to process your personal data. This will not affect the lawfulness of any processing carried out before you withdraw your consent. Depending on the processing activity, if you withdraw your consent, we may not be able to provide certain services to you. We will advise you if this is the case at the time you withdraw your consent.
- Automated decision making: This is where decisions are made about you by automated means. We do not carry out automated decision making.
Carrying out your data subject rights.
You will not have to pay a fee to access your personal data or to exercise any of the other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information or to exercise any of your other rights. This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
If you wish to exercise any of the rights set out above, please contact us.
Concerns and complaints.
We would appreciate the chance to deal with your concerns in the first instance. Please see Contact us section. If you have unresolved issues, you have the right to complain at any time to a data protection supervisory authority for data protection issues such as the UK data protection regulator – the Information Commissioner’s Office (ICO).
If you live or work outside the UK or you have a complaint concerning our personal data processing activities, you may lodge a complaint with a supervisory authority.
Contact us.
If you have questions or comments about this notice you may contact our Data Protection Officer (DPO):
- by email at info@zint.io
- by phone at (+44)208 054 9511
- by post to:
Zint Technology Limited
International House
45-55 Commercial Street
E1 6BD. United Kingdom
Updates.
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification where we have your contact details (excluding Key People). We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
Version Control.
This privacy notice was last updated in October 2024.
